EXXEL Polymers Inc. complies with Quebec’s Law 25 regarding personal data protection. This privacy policy also outlines our commitment and the measures taken to ensure the security of your personal information.

1. Types of Personal Data Collected

2. Use of Collected Personal Information

3. Data Security Protocols

4. Your Rights

1. Types of Personal Data Collected

Automatically Collected Data

When you visit www.exxelpolymers.com, we automatically collect information about your device and your interaction with our site through the Google Analytics tool. Data is also collected during communications from our newsletter via the MailChimp tool.

This includes the following data:

• IP address
• Location
• Hardware and software details
• Content viewed on our site
• Links clicked by the user on the site or the newsletter
• Non-Automatically Collected Personal Data

Your personal data is collected through:

Your personal data is collected through:

• Contact form
• Order form
• Activity registration form
• Newsletter subscription form
• Customer and supplier account opening form

This includes the following data:

• First and last name
• Company name
• Postal address
• Service location address
• Email
• Phone number
• Payment method
• Banking information
• Currency
• Communication preference
• Activity options preference

2. Use of Collected Personal Information

Please note that we only collect data that helps us achieve the objective stated in this privacy policy. We will not collect additional data without informing you in advance.

We use this data to:

• Execute contracts
• Send communications via our newsletter
• Conduct statistical analyses to improve the site
• Faire des suivis de commandes
• Follow up on orders
• Make payments
• As part of a data security protocol

3. Data Security Protocol

Your data is stored in a secure, controlled environment. We use SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access.

We are committed not to sell or share your data with third parties unless required by law or in case of legal proceedings.

We may disclose user data to any member of our organization who reasonably needs it to fulfill the objectives stated in this policy.

International Transfer

User data may be accessed, processed, or collected in Canada.

Personal Data Retention Period

The period during which we retain your personal data depends on several factors, including the purpose for which we use this personal data and our legal obligations. We typically do not retain personal data for more than 7 years.

In Case of Data Breach

In case of a breach of your personal data, we are committed to informing you and the Commission d’Accès à l’Information of Quebec.

4. Your Rights

User Rights

If you are a resident of Quebec, under Law 25, you have specific rights regarding your personal data:

• Right to be informed
• Right of access
• Right to rectification
• Right to data portability

You have the right to object to the use of your data and to withdraw them. To exercise these rights, contact our personal data protection officer:

Sandy Bissonnette
99, boul. de l’aéroport, Bromont (Québec) J2L 1S8
accounting@exxelpolymers.com
1 450 534-4477

Right of Access and Rectification

You can view, modify, or delete your data. To do so, use the contact details mentioned above.

Consent and Withdrawal

You can visit our site without revealing your identity. However, certain features require the collection of personal data. You always have the choice not to provide this information.

Minors

Law 25 specifies that individuals under the age of 14 are considered minors for data collection purposes. Their personal information cannot be collected without the consent of the holder of parental authority or the guardian, except where this collection is manifestly in the minor’s interest.

External Links

Our site may contain links to other websites. We are not responsible for their privacy practices.

Policy Update

Our privacy policy was updated on 03/20/2024. If we decide to modify this privacy statement, we will post the changes here. Please check this page from time to time to ensure you are aware of these changes.

Contact

For any questions related to this privacy policy, you can contact our personal data protection officer:

Sandy Bissonnette
99, boul. de l’aéroport, Bromont (Québec) J2L 1S8
accounting@exxelpolymers.com
1 450 534-4477

By using our site www.exxelpolymers.com, you agree to the terms of this privacy policy.